Contact Us

ordavelle™ · Customer Care

How Can We Help?

Have a question about an ordavelle™ home organization product, your order, shipping, delivery, returns, or another purchase-related matter? Our customer support team is here to help.

Customer Service Phone +86 180-3343-4044

Help with your ordavelle™ order.

Whether you are choosing a home organization solution, checking an existing order, or need assistance after delivery, you can contact us using the details above.

For questions about an existing purchase, including your order number and the email address used during checkout can help us identify the relevant order information more efficiently.

What can we help you with?

01

Product Questions

Questions about ordavelle™ home organization products, product features, intended use, or choosing a suitable organization solution for your space.

02

Existing Orders

Contact us if you need assistance locating or reviewing information related to an order you have already placed.

03

Shipping & Delivery

Questions related to the shipping or delivery status of an ordavelle™ order can be sent directly to our customer support team.

04

Order Issues & Returns

If you have a concern with a delivered product or need assistance regarding a return, please contact our support team before sending an item back.

Contacting Us About an Order?

Please include your order number, the email address used during checkout, and a clear description of your question or issue. If relevant, you may also include photographs that help explain the situation.

Business & Contact Information

Brand Name:
ordavelle™
Legal Company Name:
Shanghai Yicheng Shuzhi Network Technology Co., Ltd.
Legal Representative:
Jia Huan
Company Address:
No. 1500 Tingwei Highway, Jinshan District, Shanghai (Shanyang Economic Zone)
Official Website:
Customer Support Email:
Customer Service Phone:

ordavelle™ is owned and operated by Shanghai Yicheng Shuzhi Network Technology Co., Ltd.